THAILAND's MANUFACTURING CRM PLATFORM
Sales, Service & Customer Management in One Unified Platform
Transform your machinery sales and service operations. Designed specifically for machinery manufacturers, distributors, and industrial equipment suppliers, centralizing every customer touchpoint into a single intelligent command center.
360°
CUSTOMER VIEW
Zero
EXTRA APPS NEEDED
Real-Time
FIELD INTELLIGENCE
LINE
NATIVE INTEGRATION
ONE CUSTOMER. ONE PLATFORM. COMPLETE VISIBILITY
Eliminate Disconnected Spreadsheets,
Chat Histories, and Siloed Systems
Maintain a centralized customer database where every interaction is automatically connected to the customer account, providing complete visibility throughout the entire customer lifecycle.
Company Profiles & Contacts
Full account hierarchy with contact directory, roles, and communication history per customer.
Track Machine Lifecycle
From installation to warranty end and beyond
Sales Opportunities
Track every prospect stage, from first inquiry through machine installation and long-term development.
​GPS Field Verification
Auto-log visits with location intelligence
​Installed Machine Records
Warranty status, service history, spare parts records, and full lifecycle tracking per asset.
LINE-Native Access
No additional app install required
Quotations & Service Documents
Generate, manage, and track all sales and service quotations linked directly to customer accounts.
Multi-Brand Ready
Manage multiple brands from one platform
SALES CRM
Accelerate
Revenue Growth
Equip your sales team with real-time customer intelligence and structured sales processes. Track every prospect from initial inquiry to machine installation and long-term account development.
Sales Opportunity Management
Structure every deal from lead to close. Track stage, probability, and expected value in a visual pipeline.
GPS Visit Verification & Activity Tracking
Log site visits with GPS check-in. Map customer interests to specific machinery models for targeted follow-ups.
Machine Installation Management
Record every installation event and automatically trigger warranty start, service scheduling, and customer onboarding.
BUSINESS IMPACT
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Better Sales Forcast Accurate
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Higher Conversion Rates
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Improved Sales Team Productivity
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Stronger Customer Relationships
SALES FEATURES
Sales Pipeline Dashboard
Live
Customer Visit Tracking
GPS
Sales Activity Management
Auto
Sales Performance Reporting
Export
Automated Notifications & Reminders
LINE
Machine Installation Management
Tracked
SERVICE CRM
Deliver Exceptional
After-Sales Service
Transform your service operation into a proactive customer success engine. Manage technician assignments, preventive maintenance schedules, spare parts replacement, warranty claims, and repair workflows from one platform.
Service Assignment & Calendar Management
Repair Job Tracking with status updates
Spare Part Replacement & Claim Management
Dynamic rescheduling when priorities change
BUSINESS IMPACT
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Faster Service Response Times
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Reduced Equipment Downtime
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Better Technician Utilization
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Increased Customer Satisfaction
Technician Dispatching
Job-based assignment matching the right tech to every job, every time.
​Installed Machine Records
Warranty status, service history, spare parts records, and full lifecycle tracking per asset.
Track Machine Lifecycle
From installation to warranty end and beyond
Preventive Maintenance
Schedule recurring PM visits automatically based on machine hours or intervals.
Quotations & Service Documents
Generate, manage, and track all sales and service quotations linked directly to customer accounts.
​GPS Field Verification
Auto-log visits with location intelligence
LINE-POWERED WORKFORCE PLATFORM
CRM Inside LINE
Your employees and customers already use LINE every day. Our platform leverages LINE LIFF technology to eliminate the need for separate mobile applications — deploy in minutes, not months.
ZERO-APP DEPLOYMENT
Your staff already has LINE. We deploy the CRM dashboard directly via LINE LIFF — eliminating training friction, App Store delays, and IT overhead entirely.
LINE Sync API
Real-time sync between CRM and LINE user profiles for instant identification when anyone messages your OA.
Push Notifications
Deliver job assignments, service alerts, and follow-up reminders via LINE's native notification system.
Auto-Register Workers
New staff self-onboard by following your OA. CRM profiles are created automatically — zero manual entry.
Rich Menu Customization
Configure role-aware menus — sales reps see their pipeline, technicians see their job queue, managers see the dashboard.
BUSINESS IMPACT
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Faster User Adoption — staff start on day one
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Lower Training Costs — familiar interface
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No Mobile App Maintenance overhead
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Multiple LINE Official Account Support
EXAMPLE CRM APPLICATIOn
MACHINE & ASSET INTELLIGENCE
Track Every Machine Throughout Its
Entire Lifecycle
From installation through warranty, maintenance history, repair records, and spare part replacement — complete visibility at every stage.
MACHINE LIFECYCLE TIMELINE
Installation Tracking
Record install date, location, operator, and machine configuration. Warranty automatically begins.
Warranty Tracking
Monitor warranty status per serial number. Automated alerts 30, 14, and 7 days before expiry.
Preventive Maintenance Monitoring
Auto-schedule PM visits based on operating hours or calendar intervals. Log each visit with findings.
Repair & Spare Parts History
Every repair event, part replaced, and claim processed is permanently linked to the machine record.
Asset Lifecycle Management
Full performance history, cost tracking, and lifecycle reporting per asset for informed replacement decisions.
Machine Registry
Searchable master database of every machine model and deployed asset across all customers.
Service History
Complete repair and maintenance record linked per machine serial number.
Warranty Tracking
Automated monitoring and alerting for every machine warranty period.
Customer Machine Database
Every customer's full fleet list with deployment details and current status.
ENTERPRISE MANAGEMENT PORTAL
Command Center for
Management Teams
Provide executives, department managers, and operational leaders with real-time business visibility across sales, service, workforce productivity, and operational KPIs.
Executive Dashboard
Real-time KPIs across sales performance, service operations, customer engagement, and workforce productivity — all in one screen for management visibility.
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Sales pipeline and conversion metrics
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Service response time and SLA tracking
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Custom Reporting and Performance Analytics
Multi-Brand Management
Manage multiple brands, business units, and LINE Official Accounts from a single unified admin portal — with independent configuration for each brand.
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Multi-Company and Multi-Branch Support
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Multiple LINE Official Account management
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Independent brand configuration and reporting
Role-Based Access Control
Define exactly what each user type can view, create, edit, and export. Granular permission control across every platform module, including user active/inactive management.
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Sales and Service Role Configuration
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User Management — Active/Inactive control
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System audit logs and access history
Asset Registry
Centralized machinery asset database covering every model, serial, deployment, and lifecycle status. Generate asset reports on demand for management reviews and audits.
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Full machinery model and serial number catalogue
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Deployment history and current status per asset
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Service cost and lifecycle reporting
BUILT FOR MANUFACTURING INDUSTRIES
Ideal for Your Business
Purpose-built for machinery and industrial equipment businesses operating in Thailand — from single-branch distributors to multi-brand enterprise groups.
Machinery Manufacturers
Machinery Companies
​Industrial Equipment Suppliers
Heavy Equipment Distributors
Automotive Equipment Providers
Service & Maintenance Organizations
Construction Equipment Companies
Multi-Branch Industrial Businesses
WHY CHOOSE US
Purpose-Built for
Manufacturing— Not Adapted From Generic CRM
Unlike generic CRM solutions, our platform is designed from the ground up for machinery and industrial businesses operating in Thailand.
5-in-1
Unified Platform
CRM, Service Management, Machine Asset Tracking, Spare Parts Management, and LINE Integration — all in one platform, not five separate tools with integrations.
Zero
Extra Apps Required
Your staff already has LINE. We deploy the full CRM inside it via LIFF. No app downloads, no version control, no Play Store or App Store dependency, ever.
100%
Industry Fit
Every feature — warranty tracking, machine lifecycle, skill-based dispatch, spare parts claims — was designed for machinery manufacturers, not retrofitted from a generic sales tool.
TRUSTED BY THAILAND'S MACHINERY SECTOR
Proven in the Field
"Deploying through LINE was a complete game-changer. Our technicians were using the system from day one — no IT support, no downloads, zero friction. The GPS check-in alone cut our daily reporting overhead in half."
Wanchai P.
Service Operations Manager · Industrial Machinery Group
"Warranty auto-tracking paid for the subscription within the first quarter. We were missing renewals regularly before. Now the platform catches everything and our service contract renewal rate has climbed significantly."
Nattaporn S.
After-Sales Director · Thai N-Tech Machine
"The skill-based dispatch transformed how we assign technicians. The right person gets the right job every time. Our first-visit fix rate has improved measurably since we went live six months ago."
Kittipong A.
General Manager · Automation Systems Thailand